Companion ITCS Privacy Statement

Last Updated: February 2018

Your privacy is important to us. This privacy statement explains what personal data Companion ITCS collects from you, through our interactions with you and our products, and how we use that data.

Companion ITCS offers a wide range of homecare products. References to Companion ITCS products in this statement include Companion ITCS services, websites, apps.

Please read the E-Learning-specific details in this privacy statement, which provide additional information about some of Companion ITCS products. This statement applies to Companion ITCS's interactions with you and the Companion ITCS products listed below.

Personal Data We Collect

Companion ITCS collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when your Companion ITCS account is created, administer your organization's licensing account, submit a ticket to our support, and contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from our application running on your device. We also obtain data from third parties.

How We Use Personal Data

Companion ITCS uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates, and product information. And we use data to help show more announcements and any upgradation related to products.

Reasons We Share Personal Data

We share your data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with Companion ITCS-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Companion ITCS.

How to Access & Control Your Personal Data

You can view, edit, or delete your data online for many Companion ITCS products. You can also make choices about Companion ITCS's collection and use of your data. How you can access or control, your data will depend on which products you use.

You can always choose whether you wish to receive promotional email, telephone calls and postal mail from Companion ITCS.

Cookies & Similar Technologies

Companion ITCS uses cookies (small text files placed on your device) and similar technologies to provide our applications and services to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud, and analyze how our applications and online services are performing.

You have a variety of tools to control cookies and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through similar technologies. Your browser and other choices may impact your experiences with our products.

Notice to End Users

Many Companion ITCS products are intended for use by organizations and are administered to you by your organization. Your use of Companion ITCS products may be subject to your organization's policies if any. If your organization is administering your use of the Companion ITCS products, please direct your privacy inquiries to your administrator. When you use social features of such products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the Companion ITCS product. Companion ITCS is not responsible for the privacy or security practices of our customers, which may differ from those outlined in this privacy statement.

Companion ITCS account

With a Companion ITCS account, you can sign into Companion ITCS products. Signing into your account enables improved personalization, provides seamless and consistent experiences across products and devices, permits you to access and use cloud data storage, allows you to make payments using payment instruments stored in your Companion ITCS account, and enable other enhanced features and settings.

When you sign into your account to access a product, we create a record of that sign in.

Companion ITCS E-Learning specific details

Companion ITCS E-Learning works to protect your information through the most secure channels available.

Zoom Integration

  • E-Learning user needs to purchase Zoom account and share the credentials with Companion ITCS.
  • E-Learning offers Zoom integration feature for our Premium customers. We do not share any data related to Zoom meeting into our database.
  • We do not store any Zoom information in Cookies or any similar technologies.
  • To access Zoom portal, E-Learning Premium user needs to authenticate E-Learning portal with provided Email and confidential password.
  • Companion ITCs will be responsible to create app in user’s Zoom account and share the related information to Zoom support.


Use of Information Companion ITCS E-Learning. only requests contact information when required to respond to customer inquiries and support requests. Companion ITCS E-Learning will only use information provided by users and customers for the purposes for which it was collected.


Companion ITCS E-Learning will not disclose personal information to a third party without the informed consent of the individual. We will ensure that the personal information of users and customers will not be disclosed to any other institutions or authorities except if required to by law or other regulation.

Information Collection

When visiting this Internet site, the Companion ITCS E-Learning server logs the following user information that is provided by the user's browser for statistical purposes only.

  • The type of browser and operating system that the user is using.
  • The user's top level domain name (for example .com, .net, .gov, etc.).
  • The address of the referring site (for example, the previous site the user visited).
  • The user's server's IP address (a number that is unique to the machine through which the user is connected to the Internet: usually one of the user's service provider's machines).

In addition, the Companion ITCS E-Learning server logs the following information:

  • The date and time of the user's visit.
  • The address of the pages accessed and the documents downloaded.
  • The above information is used only for statistical analysis and systems administration purposes.
  • No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant.
Email Details

Companion ITCS E-Learning will only record an individual's email address if they send us an e- mail message. It will only be used for the purposes for which the individual provides it, and will not be added to a mailing list unless the individual requests that this is done. Companion ITCS E- Learning will not disclose it without the individual's consent.


Please note that, while all attempts are made to secure information transmitted to this site, there is a possibility that information (such as personal details, credit card numbers or other similar information) submitted could be observed by a third party while in transit.

Record Deletion

Companion ITCS E-Learning will remove personal information from its systems when it is no longer required (except in the case of archiving).

Contact Us

If you have any questions about the Privacy Statement, the practices of this site, or your dealings with this site, please contact us at